"You are only limited by your deeply held assumptions and your regulated behaviour" – Chris Luxford Through out many of our learning nuggets we have discussed how our biases and assumptions play havoc with our ability to unleash our true potential. Our regulated behaviours do the same. Often we find ourselves thinking we can’t do this, or we can’t do that, or the organisation won’t let us, or can’t even if it wanted to. When you reflect on why, there is, in most cases, no

People size you up in seconds, but what exactly are they evaluating? Harvard Business School professor Amy Cuddy has been studying first impressions alongside fellow psychologists Susan Fiske and Peter Glick for more than 15 years, and has discovered patterns in these interactions. In her new book “Presence,” Cuddy says people quickly answer two questions when they first meet you: Can I trust this person? Can I respect this person? Psychologists refer to these dimensions as w

The article and complementary video below articulate what is required to successfully lead an organization through the kind of radical shift in mindset, behaviors, and offerings required to have customers loyally proclaiming, “We wouldn’t do our enterprise business technology initiative with anyone else but your company and its ecosystem of partners, because you have this totally figured out!” Without committed leaders like you who are willing to invest the time, empathy, and