
BOLD Learning Nugget 32 - CX Innovation
If a regular reader of these learning nuggets you would have read an underlying theme where customer experience, be it B2C or B2B, we...

Learning Nugget 25 - The Power of Business Model Thinking
Business Models. The words roll of the tongue easily, but the reality is most people are really challenged to describe their current or...


Learning Nugget 14 - Uncompete
How do you spend most of your day, your week, your month, your quarter ? Would you mostly agree or even partially agree it is spent...


Learning Nugget 10 - Why you should embrace Jobs to Be Done Theory
The article below is strongly correlated to the to effort required to embrace the potential innovation of a business outcome-focused,...

Learning Nugget 8 - The Surprising Secret to Genuine Differentiation
Every company has access to the same talent, the same consultants, the same vendors, the same marketing agencies, the same markets and...