BOLD Learning Nugget 32 - CX Innovation
If a regular reader of these learning nuggets you would have read an underlying theme where customer experience, be it B2C or B2B, we...
Learning Nugget 30 - Imagine A New Reality
There is a change in the world as we know it Sci-Fi is fiction no more…. Virtual Reality and Augmented Reality. Lets start with a...
Learning Nugget 27 - Alignment the definition of Success
This week’s learning nugget is an exploration of alignment. Not just with the buyer and their buying journey, but within your own...
Learning Nugget 12 - A Look at Some Disruptive Start Ups
Successfully helping your clients see what they can't see means developing a perspective they can't. Sure being an expert on your...
Learning Nugget 2 - Guide Customers to their three-legged stool
Guiding Customers to Their Three-Legged Stool: Let the Network Do the Work In order for your customers to get the measurably better...