
Learning Nugget 13 - How Ice Cream affects your sales judgement
I like Ice Cream…….Ice cream will make me fat I like Ice Cream……it’s healthy to have a high calcium rich diet The truth behind what...

Learning Nugget 12 - A Look at Some Disruptive Start Ups
Successfully helping your clients see what they can't see means developing a perspective they can't. Sure being an expert on your...

Learning Nugget 11 - Business Process 101
What is a business process ? How do you improve or innovate a business process ? How do you even define a business process ? If the goal...


Learning Nugget 10 - Why you should embrace Jobs to Be Done Theory
The article below is strongly correlated to the to effort required to embrace the potential innovation of a business outcome-focused,...

Learning Nugget 9 - Digital Disruption in Government
There are two emerging terms in business. Unicorns and Exponential Companies. What's a Unicorn Company = a company that rapidly gains...

Learning Nugget 8 - The Surprising Secret to Genuine Differentiation
Every company has access to the same talent, the same consultants, the same vendors, the same marketing agencies, the same markets and...

Learning Nugget 7 - Becoming Irresistible
The existing business can run itself, but it can’t change itself – Jim Hays This article extends the thinking of Learning Nugget 6 from...


Learning Nugget 6 - The Abdication of Leadership
If you haven’t heard of Edward Deming, you will want to read more of his stuff by the end of this short article. Like Drucker, he has...


Learning Nugget 5 - The Art of Communication
Collaboration exists in various forms. In Person, Virtual, Digital and Structured (agenda / time driven) versus Unstructured, learning...


Learning Nugget 4 - Solving Wicked Problems
Ask yourself……what am I selling ? UCCaaS, Customer Contact technology, SIP trunks ? Trick question right, we know we can’t talk about...