BOLD Learning Nugget 32 - CX Innovation
If a regular reader of these learning nuggets you would have read an underlying theme where customer experience, be it B2C or B2B, we...
Learning Nugget 32 - Customer Experience - Better Every Single Time
Be BEST = Better Every Single Time ! Today’s article is about customer experience. If you don’t work in the CX practice, you may think...
Learning Nugget 31 - What you may not realise about IOT
It’s often argued that the printing press was the single most important invention in the history of man. It’s hard to argue against that....
