BOLD Learning Nugget 32 - CX Innovation
If a regular reader of these learning nuggets you would have read an underlying theme where customer experience, be it B2C or B2B, we...
Learning Nugget 32 - Customer Experience - Better Every Single Time
Be BEST = Better Every Single Time ! Today’s article is about customer experience. If you don’t work in the CX practice, you may think...
Learning Nugget 31 - What you may not realise about IOT
It’s often argued that the printing press was the single most important invention in the history of man. It’s hard to argue against that....
Learning Nugget 30 - Imagine A New Reality
There is a change in the world as we know it Sci-Fi is fiction no more…. Virtual Reality and Augmented Reality. Lets start with a...
Learning Nugget 29 - Blockchain - Are you ready for the revolution ?
Did you know there are over 200 legitimate digital currencies operating in the world today? You’ve likely heard of the most...
Learning Nugget 28 - Why automation is a unicorn opportunity
Every generation has an evolution, a transformation, that literally changes the world. Stuff that has never been seen before or even...
Learning Nugget 27 - Alignment the definition of Success
This week’s learning nugget is an exploration of alignment. Not just with the buyer and their buying journey, but within your own...
Learning Nugget 26 - Become Limitless
"You are only limited by your deeply held assumptions and your regulated behaviour" – Chris Luxford Through out many of our learning...
Learning Nugget 25 - The Power of Business Model Thinking
Business Models. The words roll of the tongue easily, but the reality is most people are really challenged to describe their current or...
Learning Nugget 24 - Risk
If you google quotes on risk, 99% are about not taking enough risk, 1% are taking too much. This is not the first post in which we’ve...
